Entries by James Bahn

Ten Reasons to Outsource Technical Training

Technical training can present special challenges to companies which develop and market highly complex computer-based products and services.  Whether it’s for internal or external users, the cost and time of developing and delivering quality technical training can actually slow your business development.  While it’s tempting to keep every business function in-house, we’ve seen plenty of […]

How do you replace a training department?

You’ve lost your training dept, or significant training resources.  It can happen; it happened to me. It wasn’t fun but we recovered and so can you. I was the head of product mgmt at a systems software developer.  Due to business circumstances, we cut nearly our entire curriculum development team, and our company’s delivery resources.  […]